Faq Sections
Yes, but don't worry, it's quick and free! For France, you just need to create a professional account by proving your business status with your SIRET number. Once that's done, you can place an order starting from €10. It's as simple as that!
If you are in the European Union, we need your intra-community VAT number.
If you are not in any of the cases mentioned above, contact us by email at contact@filleaupluriel.fr or call us from 9am to 4:30pm at 04 67 36 10 15.
Sorry, but no. Fille au Pluriel products are exclusively reserved for beauty professionals. We leave it to the pros to pamper their clients (and they know where to find the right products!).
Ah, VAT numbers, they can be quite a puzzle sometimes. Make sure you're entering your number correctly, and if it's still not working, don't hesitate to contact us. We're here to help you decipher this tax mystery.
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To place an order, simply create a professional account. Once your account is created and validated, log in and you will be able to proceed with your order with ease.
We offer several payment options to make your life easier:
- Credit card (CB, Mastercard, Maestro, Visa): fast, secure, and accepted everywhere.
- Payment initiation**: A simplified bank transfer, to pay easily in just a few clicks.
- Apple Pay: Pay quickly with your iPhone
- Payconiq: A payment solution for our customers in Belgium.
- Check**: This is also possible. However, the order will be shipped once the check is received, so a little more patience will be necessary.
At the moment, we do not offer payment in installments. With us, it's "one purchase, one payment" - simple and hassle-free!
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Shipping costs vary depending on the weight of your package. You can choose to have it delivered directly to your salon or to a pickup point (a very popular option if you're in a treatment and don't want to be disturbed by the delivery).
And good news: shipping is free for any order over €250 excluding tax.
Generally, if you place an order before 12 PM, we prepare and ship it on the same day. After that, delivery times depend on your location, but based on feedback from our customers, it's often very quick! However, there may be some additional delay during trade shows or other events. We always do our best to deliver to you as quickly as possible.
Once your order has been shipped, you will receive an email with a tracking link to check the status of your delivery. Convenient, you can track your package in real-time and know your delivery date.
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It is difficult to give an exact temperature, as there are many different devices.
However, here are some practical tips:
The wax should have a honey-like texture. When scooping, it should stick well to the spatula. If it slides off and doesn't hold, it's too hot. If it forms threads, it's still too cold. Adjust the temperature until you achieve this ideal consistency!
To view the instructions for the Apple wax warmer, simply download them directly from the product page on our website. It's quick and convenient!
If your device displays a temperature between 95° and 257°, it's probably in Fahrenheit. Don't panic! Simply press the "clock" (timer) button for 5 seconds to switch to Celsius display, which ranges from 35° to 125°. Convenient, right?
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Yes, with pleasure! Our visuals are designed to be shared. You can use them, as long as our signature remains clearly visible.
The price of a wax packet can sometimes make some aestheticians hesitate as they search for the best offer. However, the best price doesn't always mean quality. If you buy a packet for €7, but you have to go over the same area three times, it quickly becomes a financial drain.
Don't base your prices solely on the competition.
Don't forget the value of your expertise. Prices that are too low can devalue you. You are an artisan, you work with your hands, and you have acquired skills through your studies. Be proud of your work! Set up a pricing grid that reflects you, without undervaluing yourself.
Setting a price should not be done solely based on your expenses. You must also take into account the market price, the time you devote to each service, and the salary you wish to obtain. Ultimately, a good price should reflect both the quality of your service and the value of your expertise.
At Fille au Pluriel, we don't just sell wax, we create an entire universe! In addition to offering quality products, we bring a touch of glamour, femininity, and fun to your daily life.
We also make it a point of honor to make life easier for beauticians:
- A boost in communication: All our visuals for social media are made available to you for free.
- A customer service that takes great care of you: Always available to help.
- Fast delivery: Because we know you don't have time to waste!
With Fille au Pluriel, you benefit from high-performance products and unique support to make a difference in your profession.
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