Where can I find my delivery tracking?

Once your order has been shipped, you will receive an email with a tracking link to check the status of your delivery. Convenient, you can track your package in real-time and know your delivery date.

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FAQs From Same Category

What are the shipping costs?

Shipping costs vary depending on the weight of your package. You can choose to have it delivered directly to your salon or to a pickup point (a very popular option if you're in a treatment and don't want to be disturbed by the delivery).

And good news: shipping is free for any order over €250 excluding tax.

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What are the delivery times?

Generally, if you place an order before 12 PM, we prepare and ship it on the same day. After that, delivery times depend on your location, but based on feedback from our customers, it's often very quick! However, there may be some additional delay during trade shows or other events. We always do our best to deliver to you as quickly as possible.

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Do you deliver your products to French overseas territories and other countries?

On our website, you can place an order for delivery to metropolitan France, Corsica, and Belgium. 

We also deliver internationally, but you may also have a Fille au Pluriel distributor near you. For more information, please write to us at contact@filleaupluriel.fr, and we will direct you to our local partner or provide you with a customized quote.

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What happens if my package is lost during shipping?

Don't panic! If your package is lost, contact us as soon as possible. We are here to solve the problem and find the most suitable solution. Your satisfaction is our priority!

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