Last updated: 09/06/2026
1. DATA CONTROLLER
MSC FILLE AU PLURIEL, a simplified joint-stock company with a share capital of €148,550, registered with the Montpellier Trade and Companies Register under number 538 617 200, with its registered office at 491 rue du Phare de Roquerols – 34200 Sète – France, is responsible for processing personal data collected through the website www.filleaupluriel.fr and its international versions.
For any question relating to this Privacy Policy or the processing of your personal data, you may contact us at the following address: contact@filleaupluriel.fr.
2. DATA COLLECTED
In the context of the use of the Site and the management of the commercial relationship, MSC FILLE AU PLURIEL may be required to collect the following categories of data:
- identification data: surname, first name, company name, professional identification number (SIRET, intra-community VAT number or equivalent);
- contact details: postal address, email address, telephone number;
- order and billing information;
- customer account information;
- supporting documents submitted upon creation or validation of a customer account;
- browsing and connection data (IP address, cookies, technical logs);
- data relating to requests addressed to customer service.
- The data collected is limited to what is strictly necessary for the purposes pursued.
3. PURPOSES OF PROCESSING
Personal data is collected in order to:
- create and manage customer accounts;
- verify customers' eligibility to access the products and services offered;
- process and dispatch orders;
- ensure order tracking and after-sales service;
- manage invoicing and accounting obligations;
- respond to requests addressed to customer service;
- send transactional communications related to orders;
- solicit customer reviews after purchase;
- improve the operation and performance of the Site;
- produce audience statistics;
- comply with applicable legal and regulatory obligations.
Subject to the user's consent where required, data may also be used for commercial information, prospecting or marketing automation purposes.
4. LEGAL BASES FOR PROCESSING
The personal data processing operations carried out are based on:
- the performance of a contract or pre-contractual measures;
- compliance with legal obligations;
- the legitimate interest of MSC FILLE AU PLURIEL in ensuring the proper operation of its business;
- the consent of the user where required by applicable regulations.
5. DATA RECIPIENTS
Personal data is intended for the internal departments of MSC FILLE AU PLURIEL as well as for service providers involved in the operation of the Site, order management, payment, delivery, sending of communications, customer relations, audience measurement and collection of customer reviews.
These service providers act solely on behalf of MSC FILLE AU PLURIEL and in compliance with appropriate confidentiality and security obligations.
MSC FILLE AU PLURIEL does not sell its customers' personal data to third parties.
Personal data may also be disclosed to administrative or judicial authorities where required by law.
6. RETENTION PERIOD
Personal data is retained for the period necessary for the management of the commercial relationship and compliance with applicable legal obligations.
Certain data may be retained beyond this period where their retention is required for accounting, tax, evidentiary purposes or to comply with a legal obligation.
When they are no longer necessary, data is deleted or anonymized in accordance with applicable regulations.
7. DATA SECURITY
MSC FILLE AU PLURIEL implements appropriate technical and organizational measures to ensure the security, integrity and confidentiality of personal data.
Access to data is limited to authorized persons only within the scope of their duties.
In the event of a data breach likely to give rise to a risk for the rights and freedoms of the persons concerned, MSC FILLE AU PLURIEL will take the measures required by applicable regulations.
8. RIGHTS OF DATA SUBJECTS
In accordance with applicable personal data protection regulations, you have the following rights:
- right of access;
- right of rectification;
- right to erasure;
- right to restriction of processing;
- right to object;
- right to data portability;
- right to withdraw your consent at any time where processing is based on such consent;
- right to lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL).
To exercise your rights, you may send your request to the following address: contact@filleaupluriel.fr
MSC FILLE AU PLURIEL may request any supporting document enabling verification of the requester's identity before responding to their request.
9. CUSTOMER ACCOUNT MANAGEMENT
Opening a customer account is necessary to access pricing and place orders on the Site.
Users may request the deletion of their account by contacting MSC FILLE AU PLURIEL at contact@filleaupluriel.fr.
Deletion of the account does not necessarily result in the immediate erasure of data whose retention is required by a legal obligation or for the management of an ongoing dispute.
10. COOKIES AND TRACKERS
The Site uses cookies and other trackers in order to:
- to ensure its proper functioning;
- to secure browsing;
- to measure Site audience;
- to improve user experience;
- to offer tailored content and communications.
On your first visit, a consent management tool allows you to accept, refuse or customize the use of non-essential cookies.
The Site uses audience measurement tools such as Google Analytics.
Cookie preferences may be changed at any time via the consent management tool available on the Site.
You may also configure your browser to block or delete all or some cookies.
Cookies strictly necessary for the operation of the Site cannot be disabled. Other categories of cookies are placed only with your consent where required.
11. DATA TRANSFERS
Personal data is primarily processed within the European Union.
However, certain technical service providers used by MSC FILLE AU PLURIEL may be required to process certain personal data outside the European Union.
In such a case, MSC FILLE AU PLURIEL ensures that these transfers are governed in accordance with applicable regulations and benefit from an appropriate level of protection.
12. AMENDMENT OF THE PRIVACY POLICY
MSC FILLE AU PLURIEL reserves the right to modify this Privacy Policy at any time in order to take into account legal, regulatory, technical or organizational developments.
Users are invited to regularly consult this page in order to be informed of any updates.
13. APPLICABLE LAW
This Privacy Policy is governed by French law.
It is written in French and may be translated for the purposes of the various versions of the Site. In the event of any discrepancy in interpretation between a translated version and the French version, the latter shall prevail.